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BOOKINGS and PAYMENTS
Any deposit/payment received by Zais Travel towards
a confirmed travel package or service constitutes full knowledge and
acceptance of all terms and conditions. Each person making reservations
for or participating.
Turkey tours services as described in this website understands and agrees to all terms, conditions and limitations set forth herein.
VISAS AND DOCUMENTATION:
Each traveller must have a valid passport with at least 6 months
minimum remaining on validity. The traveller is responsible for
obtaining information about entry requirements and visas for enter to
the countries to which they are traveling.
PERSONAL TRAVEL INSURANCE: Zais
Travel provides no insurance for passengers due to loss on the trip
herein. Passengers are advised to obtain their own travel insurance for
health while traveling and/or baggage loss. Insurance is also
recommended to provide coverage if refunds pursuant to the final
payment and cancellation clause below are unavailable due to the terms
of that clause.
NOT INCLUDED IN RATES: The
following is a list of some major items not included in the rates: room
service charges, items not on portions of menus reserved for Zais
travel passengers, laundry, beverages, alcoholic and otherwise, items
of a personal nature, airport departure taxes and any other items not
specifically listing in the package rate includes section.
PAYMENT SCHEDULE:
A 40% booking deposit is required on confirmation to keep all services
as reserved and confirmed. The final 60% balance towards the reserved
package/services is due thirty (15) days in advance of arrival,
regardless of when reservations are made. Credit cards are accepted,
VISA and MASTERCARD.
CANCELLATION:
Reservations may only be cancelled by written notice sent by email or
certified mail to Elite Travel. If such written notice is received
before arrival date / travel start date, Zais Travel will accept such
cancellation and refund the land portion costs it recovers from those
entities paid on behalf of the travellers only to the extent/amount
that such moneys are refunded by those entities to Zais Travel. Cancellations will incur a set 25US$ administrative fee.
1- General
Cancellation Policy for Land Services (please use this as a guide only
as cancellation rules can vary per hotel/service/season)
Turkey travel:
30 to 15 days prior arrival, 50%-75% cancellation fees may apply - 15
days or less prior arrival, 100%cancellation fees may apply
2- General Cancellation Policy for Turkey Cruises:
60-31 days prior to departure: 25% cancellation fees
30-16 days prior to departure: 50% cancellation fees
15 days prior departure or no-show: 100% cancellation fees
RESPONSIBILITIES AND LIABILITY: The responsibility of Zais Travel and / or its agents is limited. Zais Travel and
its agents act only as agents for passenger in regards to travel
whether by air, railroad, motor coach or any other conveyance and
assumes no defect, through the acts or defaults of any company or
person engaged in conveying members or in carrying out the arrangements
of the tour, or as a direct or indirect result of acts of God, dangers
incident in the sea, or air, fire, breakdown in machinery or equipment,
acts of governments or other authorities, de jure or de facto wars,
whether declared or not, hostilities, civil disturbances, strikes,
riots, theft, pilferage, epidemics, quarantines, medical or customs
regulations or from any other causes.
Zais travel can
accept no responsibilities for loss or additional expenses to
travellers due to delay or changes in schedule. Tour services included
but not limited to guide services, hotel accommodations, meals and
other services are furnished by third parties who are independent &
do not act for or on behalf of Zais Travel and with whom Zais Travel has
no relationship as joint venture or otherwise. Therefore Zais Travel
shall not be liable or responsible in any way whatsoever for
inconvenience, loss, damage or injury arising out of or in connection
with such tour services, whether same shall be the result of changes in
hotel accommodations, food, baggage handling, tour guiding or any other
matter related thereto. All such losses or expenses will have to be
borne by the traveller. Each passenger waives any claim against Zais
Travel for any delay, inconvenience or damage, loss of property or
baggage or injury to or death of persons due to the acts or omissions
of said third parties. Any airline / transportation company concerned
is not to be held responsible for any act, omission or event during the
time passengers are not aboard their aircraft or conveyances.
Zais Travel further
reserves the right at any time to change any part of the itinerary, or
the carrier, or the aircraft/mode of transport utilized, or hotel
accommodations utilized, or any other service due to circumstances
beyond our control.
Have a nice Trip to Turkey |
